Home / Privacy Policy
256-bit Encryption for all data.
We never sell your personal info.
Follows all banking guidelines.
Grievance officer available.
Last Updated: December 10, 2025
Welcome to Paysaral ("Company", "We", "Our", "Us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at privacy@paysaral.com.
This Privacy Policy describes how we collect, use, store, and protect your information when you use our website, mobile application, and services including AEPS (Aadhaar Enabled Payment System), DMT (Domestic Money Transfer), Bill Payments, and Recharges.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
We use personal information collected via our Services for a variety of business purposes described below:
We strictly do not sell, trade, or rent your personal identification information to others. However, we may share generic aggregated demographic information or specific data with our partners for the following reasons:
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. This includes 256-bit SSL encryption, firewalls, and secure server access controls. However, please also remember that no method of transmission over the internet or method of electronic storage is 100% secure.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). For KYC and transaction logs, data is retained for a minimum of 5-10 years as per PMLA (Prevention of Money Laundering Act) guidelines.
In accordance with the Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.
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